Terms of Service

Effective Date: April 2025

Welcome to Lodge Regalia. These Terms of Service (“Terms”) govern your use of our website located at [www.lodgeregalia.com] (“Site”) and any related services provided by Lodge Regalia (“we,” “our,” or “us”). By accessing or using our Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

1. Introduction

Lodge Regalia is an online retailer specializing in regalia, accessories, and goods. These Terms apply to all users of the Site, including without limitation users who are browsers, vendors, customers, and merchants.

2. Eligibility

By using the Site, you affirm that you are at least 18 years of age or the age of majority in your jurisdiction. You must be legally able to enter into a binding contract in order to make purchases through our Site.

3. Account Registration

To access certain features of the Site, you may be required to register an account. You agree to provide accurate, current, and complete information and to update such information as necessary. You are responsible for safeguarding your account credentials and for all activities under your account.

4. Products and Orders

All products are subject to availability and we reserve the right to limit quantities. We may refuse or cancel any order at our discretion, including but not limited to orders that appear to be fraudulent or violate these Terms.

Product descriptions, images, and prices are subject to change at any time without notice. We strive to display our products as accurately as possible, but we do not guarantee that product descriptions or other content is accurate, complete, or current.

5. Pricing and Payment

Prices listed on our Site are in GBP and do not include applicable taxes or shipping fees. We accept major credit and debit cards, as well as other payment methods offered at checkout.

By placing an order, you authorize us to charge your selected payment method for the total amount, including all applicable taxes and fees.

6. Shipping and Delivery

We offer various shipping options, which will be displayed at checkout. Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers or events outside our control. Our Shipping Policy can be found here.

7. Returns and Refunds

Please refer to our Return & Refund Policy available here for details on how to return a product and request a refund. Generally, we accept returns within 14 days of delivery if the item is unused and in original condition.

8. Intellectual Property

All content on the Site, including text, images, graphics, logos, videos, and software, is the property of Lodge Regalia or its licensors and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our express written permission.

9. User Conduct

You agree not to:

  • Use the Site for any unlawful purpose
  • Violate any applicable laws or regulations
  • Interfere with or disrupt the Site or its servers
  • Attempt to gain unauthorized access to any part of the Site or user accounts
  • Post or transmit any harmful, threatening, abusive, or defamatory material

Our complete Acceptable Use Policy can be found here.

10. Limitation of Liability

To the fullest extent permitted by law, Lodge Regalia shall not be liable for any indirect, incidental, special, or consequential damages, including loss of profits, data, or use, arising from your use of the Site or purchase of products.

11. Indemnification

You agree to indemnify, defend, and hold harmless Lodge Regalia and its affiliates, directors, officers, employees, and agents from and against any claims, liabilities, damages, losses, or expenses arising from your violation of these Terms or misuse of the Site.

12. Termination

We reserve the right to suspend or terminate your access to the Site at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to us or other users.

13. Governing Law

These Terms and any disputes related to your use of the Site shall be governed by and construed in accordance with the laws of The United Kingdom, without regard to its conflict of law principles.

14. Changes to Terms

We may update these Terms from time to time. Any changes will be effective upon posting the revised Terms on our Site. Your continued use of the Site after any changes constitutes your acceptance of the new Terms.

15. Contact Information

For any questions, concerns, or requests related to this Terms of Service, please see our Contact Us page.